Data Protection Policy

In order for us to respond to your inquiries and other communications we ask that you provide certain personal information.  The protection of your personal information is very important to us. As a result, any data you provide will be handled with due care and diligence, and will be used only for the purpose of processing your inquiry. We collect only those data which are actually required and exclusively use these for the purpose for which you have provided them to us in compliance with the German laws regarding data privacy and data protection.


The Swisslog Holding Ltd website is protected by technical and organizational security measures in order to prevent the loss, manipulation or destruction of your personal data and to avoid access to these data by unauthorized persons. Despite using industry standard Secure Sockets Layer (SSL) for website encryption, complete protection against all eventualities is not possible.

Disclosure of personal data

No personal data will be disclosed to third parties without your express permission. Handover to public bodies, law enforcement authorities and courts shall only occur under a legal requirement to do so. Our employees are also obliged to secrecy and to treat the personal data you provide confidentially.
The third-party designation shall not apply to companies in the Swisslog Group affiliated with Swisslog Holding Ltd, nor shall it apply to service providers contractually bound to us for contracted data processing.

Collection, processing and use of personal data

As soon as you access our website, the website collects, saves or transmits personal data. This includes:

Date and URL relating to the visitor’s use of the website

URL immediately prior to the visitor’s access to the website

IP address and domain from which the site was accessed

The browser used

The operating system used

Technical information about the visit (http method, http version, http status code, length of the transmitted data)

Use of cookies

Swisslog Holding Ltd uses cookies in order to make the website more attractive and user-friendly. Cookies are small text files which are stored on your computer but do not contain a virus of any kind or cause any damage. Our website uses “session cookies”. These cookies track users during their session. Closing and reopening the browser starts a new user session with a new cookie ID. “Global cookies” are also used. These measure the traffic of the website and identify the visitors during and beyond their session. The cookie is thus not deleted at the end of the session, but is replaced only after a year. 
You can prevent the saving of cookies using the appropriate browser settings. Due to the effects on our website functionality, however, we do not recommend this.

Social media

Besides our website, Swisslog Holding Ltd is present on various social media. Please refer to the data protection provisions of the relevant operator for the purpose and extent of the related data collection as well as the provisions for use of your data by the relevant platform.

Embedded content

On our website, we use videos from YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, a subsidiary of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA.

If you call up a web page with YouTube content, a connection to the YouTube servers is established and the content is shown on the Internet page by means of a message to your browser. This communicates to the YouTube server which of our Internet pages you have visited.

If you use our website in languages other than German or English, it is possible that videos from other services will be included. In Chinese-speaking countries, we use videos from the company Youku. We constantly endeavor to achieve the same level of data protection as for our German and English videos. We will be happy to provide further information regarding the collection and use of data in specific language versions upon request.

Internet advertising

We advertise on both our own website and non-affiliated websites. We do so using the information made available to us when you visit our website and make use of our content or services. This information is collected by means of cookies. After visiting the Swisslog website, you may therefore see advertisements for Swisslog on other websites in the form of banners. 
The display of advertisements as a result of your activities on non-affiliated websites is not associated with your identity. We do not share any personal data with advertisers or other third parties that display our advertisements. Advertisers or other third parties (including advertising networks, ad serving companies and any other service providers contracted by such) may nevertheless assume that users who click on or interact with advertisements or content belong to the target group for the advertisements or content in question.

Initiating contact


You can register to receive our newsletter on our website. To do so, an e-mail address must always be provided. Your e-mail address will only be used for sending the newsletter. If you no longer wish to receive the newsletter, you may unsubscribe at any time. Further information may be voluntarily provided.

E-mail and forms

Upon filling out a form on our website or contacting us by e-mail, the data you have provided will only be used to process your request and will be treated confidentially at all times.

Links to third-party websites

Our website may contain links to external websites. At the time of setting the link, Swisslog Holding Ltd satisfied itself that the linked pages do not contain illegal content of any kind. However, Swisslog Holding Ltd cannot ensure continuous monitoring and has no influence whatsoever on the content of the linked websites. No liability will therefore be accepted for the content after the link has been set.

Right to disclosure and revocation

If incorrect data exists or if a user requests the data to be blocked or deleted, Swisslog Holding Ltd will take the required action after appropriate written notification. Your personal data will be deleted if you revoke your consent to the storage of data. You may do so at any time for future effect.

Contact person

If you have any questions regarding the design or functions of the website, please contact:


The Swisslog Holding Ltd Data Protection can be saved or printed at any time. Swisslog Holding Ltd, however, reserves the right to adapt the Data Protection Policy at any time, subject to data protection regulations, in order to cater for the ongoing further development of the website.

We use cookies to offer you the best service online, as well. More under Privacy Policy.