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Customer Experience:

Expectations for e-grocery pick-up and delivery

06 March 2020


Customer Experience: 
Expectations for e-grocery pick-up and delivery 

Swisslog vice president of e-commerce and retail, Mitch Hayes, predicts that the gold standard for e-grocery pick-up and delivery will be around 24 hours. This will largely be determined by the grocer’s ability to condition consumers on what is a realistic expectation for successful e-grocery fulfillment. 

Interested in learning more about Swisslog's solutions for e-grocery? Visit our industry page here >>