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Field Service Engineer

Ideally based in the Midlands

18 October 2023

Are you looking for an exciting new challenge – one where you can really make a difference? Are you passionate about technology and keen to share your expertise internationally? Step forward and discover Swisslog! Working as part of our #Engineering Team with a great team spirit, you will use the power of technology to shape the future of intralogistics for forward-thinking customers. We are offering a talented individual the opportunity to join our incredible team and get the most out of their potential – could it be you?

Short Facts

  • Redditch
    Redditch, United Kingdom
  • Customer Service
    Customer Service
  • Permanent Position
    Permanent Position

Make an impact

Field Service Engineer. Ideally based in the Midlands, with travel throughout the UK. 
The role comes with a competitive salary, plus company car, paid overtime, expenses, company contributory pension, private healthcare, 25 days holiday plus stats.

As a Field Service Engineer you will be responsible for planned and breakdown maintenance and project work on a variety of automated systems.
Working on conveyors, autostore, ASRS cranes, power-store, racking systems, high-bays, pallet wrapping machines, packaging machinery and a variety of other equipment.
Ensure adherence to all the relevant instructions and technical standards and help the customer to keep the systems in good working condition.
Conduct training on subject matters with sufficient expertise to internal staff and / or customers / subcontractors / suppliers.
Deal promptly with customer enquiries, complaints, or problems.
Adhere to company and customer safety regulations.

Bring to the team

As a Field Service Engineer you will have a recognised Apprenticeship in Electrical or Mechanical engineering.
Able to work safely at heights, with a good level of fitness.
Able to demonstrate proficiency with normal range of hand and power tools.
You will be a result oriented and be able to manage multiple tasks simultaneously.
Good customer service skills including being able to communicate at all levels.
Willingness to take stand-by shifts and work outside normal working hours when required.

Our promise

Swisslog provides you with the possibility to grow while working with us to deliver a game changing mission: to shape the future of intralogistics by introducing an era of robotic and data-driven automated solutions that create exceptional customer value. We are proud of our Swiss roots, while the opportunities we offer stretch across the globe. We don't expect perfection, but we do expect Collaboration, Commitment, Clarity, and Competence (our Core Values) from all our colleagues. In return, we offer you the chance to be part of the driving force behind solutions that are shaping the future, while we develop the leaders that will shape ours.

Grow with Us!
Learn & Grow
Great Team Spirit
Wellbeing Initiatives
Modern Work Environment
Latest Technology
Global Opportunities
Big Brand Customers

About Swisslog

Swisslog is shaping the #future of #intralogistics. As part of the KUKA Group, we are at the forefront of technology that is changing the world. Serving some of the biggest and most exciting brands across the globe, we're a team of 2,000 professionals and 50 nationalities, working together to transform intralogistics with smart minds and fresh perspectives. With our flexible, #robotic and #data-driven automated solutions, we are powering the supply chain and taking the industry forward. #JoinOurTeam and bring ideas to life!


Swisslog is part of a global organization that strives to provide opportunities, a healthy work-life balance, and a wide range of social activities. Just some of the benefits our teams enjoy include:

A great working environment
Empowerment & project ownership
Multi-cultural workplace that promotes diversity
Future-oriented projects with leading brands
Hands on training & skills development


Ready to start your Journey?

We are looking forward to hearing from you: