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Customer Service Account Manager

Location: Homebased

20 July 2021

We are seeking a high-calibre individual to play a key role within our Customer Service group.

Short Facts

  • Redditch
    Redditch, United Kingdom
  • Sales & Account Management
    Sales & Account Management
  • Regular/ Permanent/ Full-time
    Regular/ Permanent/ Full-time

Make an impact

The role will require you to build effective customer relations in order to develop a partnership between Swisslog and the customer based on trust and confidence.

The CS Account Manager will be the owner of the Customer’s Solution and will be responsible for the contract and development of the system.

The successful candidate will be required to work with all internal departments and the team to achieve desired results on time which benefit both the customer and Swisslog’s long term objectives.

Bring to the team

All applicants must be excellent face to face communicators and able to demonstrate success and experience in managing external partners and internal resources.

The successful applicant must be self-driven, result oriented with a positive outlook, and a clear focus on high quality and business profit.

The successful candidate must be professional, credible, and comfortable in dealing with Senior Company Executives.

It is essential to have previous management experience and experience within a support or logistics environment and you must be capable of leading the team where their accounts have an SO Solution or a Resident Engineer presence.

Our promise

Swisslog provides you with the possibility to grow while working with us to deliver a game changing mission: to shape the future of intralogistics by introducing an era of robotic and data-driven automated solutions that create exceptional customer value. We are proud of our Swiss roots, while the opportunities we offer stretch across the globe. We don't expect perfection, but we do expect Collaboration, Commitment, Clarity, and Competence (our Core Values) from all our colleagues. In return, we offer you the chance to be part of the driving force behind solutions that are shaping the future, while we develop the leaders that will shape ours.

About Swisslog

Swisslog is shaping the #future of #intralogistics. As part of the KUKA Group, we are at the forefront of technology that is changing the world. Serving some of the biggest and most exciting brands across the globe, we're a team of 2,000 professionals and 50 nationalities, working together to transform intralogistics with smart minds and fresh perspectives. With our flexible, #robotic and #data-driven automated solutions, we are powering the supply chain and taking the industry forward. #JoinOurTeam and bring ideas to life!

WE OFFER

Swisslog is part of a global organization that strives to provide opportunities, a healthy work-life balance and a wide range of social activities. Just some of the benefits our teams enjoy include:

▪A great working environment
▪Working with advanced technologies
▪Encourages new ideas & innovations
▪Empowerment & project ownership
▪Multi-cultural workplace that promotes diversity
▪Future-oriented projects with leading brands
▪Hands on training & skills development
▪Domestic and international career opportunities.

Ready to start your Journey?

We are looking forward to hearing from you:

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