Global Versions

Select your location:


Select your language:

System Support Engineer

Location: Kelana Jaya, Petaling Jaya

February 15, 2020

The Software System Support Engineer is responsible to provide software support to Swisslog WMS installed at various sites and maintain know how and knowledge of the WM, AM and SPOC. He shall ensure adherence to all the relevant instructions and standards of Software Customer Service and will at all times act to improve the project benefit.

Short Facts

  • Petaling Jaya
    Petaling Jaya, Malaysia
  • Controls Engineering
    Controls Engineering
  • Regular/ Permanent/ Full-time
    Regular/ Permanent/ Full-time

Make an impact

Love exploring different cultures and meeting new people? Experiencing new sights and sounds as part of the job? For adventurous souls with a fire to challenge and push your "best" self, click on that Apply Now button and raise your personal standards of your range of capabilities!
Be a part of our Software teams- choose your preferred experience covering projects across Asia regions (Malaysia, Singapore, Thailand, Indonesia, China, Korea, Japan, etc.). Here's your chance to experience a variety of cultures while applying and expanding your skillset.
  • Provide support to Swisslog customers globally. 
  • Develop enhancements (change order), which include requirement specification, low-level design, and development.
  • Provide software maintenance on site. Assist customers to troubleshoot and enhance software operation processes.
  • Perform work pertaining to software functionality, GAP analysis, database tuning, product performance analysis, bug fixing, software back porting, etc.
  • Good understanding of the customer’s operational needs and requirements.
  • Involve in software projects execution globally.

Bring to the team

  • Bachelor’s degree in Computer Science / Information Technology, or equivalent with at least 2 years of relevant experience.
  • Knowledge and experience in Java programming, a plus point each if you are familiar with: J2EE / JEE / EJB / JSF.
  • Knowledge and experience in Oracle / MS SQL Database and Warehousing / ERP are additional advantages.
  • Basic administration skills in servers (AIX / Windows).
  • Energetic, and have sense of responsibilities to achieve goals.
  • Keen to improve interpersonal skills.
  • Fresh graduates are most welcome to explore with us.
Our office location is at Kelana Jaya. We shall be in contact for more details if your skillset is what we are looking for, and we regret to inform that only shortlisted candidates will be notified.

Our promise

Swisslog provides you with the possibility to grow while working with us to deliver a game changing mission: to shape the future of intralogistics by introducing an era of robotic and data-driven automated solutions that create exceptional customer value. We are proud of our Swiss roots, while the opportunities we offer stretch across the globe. We don't expect perfection, but we do expect Collaboration, Commitment, Clarity, and Competence (our Core Values) from all our colleagues. In return, we offer you the chance to be part of the driving force behind solutions that are shaping the future, while we develop the leaders that will shape ours.

Great Team Spirit

About Swisslog

Swisslog is shaping the #future of #intralogistics. As part of the KUKA Group, we are at the forefront of technology that is changing the world. Serving some of the biggest and most exciting brands across the globe, we're a team of 2,000 professionals and 50 nationalities, working together to transform intralogistics with smart minds and fresh perspectives. With our flexible, #robotic and #data-driven automated solutions, we are powering the supply chain and taking the industry forward. #JoinOurTeam and bring ideas to life!


  • 13-month contractual bonus
  • Annual performance bonus
  • 15% EPF contribution by Company
  • Comprehensive medical insurance coverage (Group PA, Healthcare, Term Life, Travel)
  • 5-days work week
  • Annual medical screening program
  • Entertainment & Wellness facilities

Ready to start your Journey?

We are looking forward to hearing from you:


This website uses cookies (find out more) in order to offer you the best service online as well. If you simply continue to use our website, we will only use cookies required for technical purposes. If you click on “OK”, you are also agreeing to the additional use of marketing cookies. You can select which cookies we use by clicking on “Cookie settings”.

Cookie settings