Global Versions
Select your location:


Select your language:
  • English
  • English
  • English
  • English

System Support Engineer

June 4, 2024


Where do people love what they do, and being great at what they do?

At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.  

Short Facts

  • Petaling Jaya
    Petaling Jaya, Malaysia
  • Swisslog
    Swisslog, hybrid
  • Engineering
  • Permanent Position
    Permanent Position


Make an impact

The incumbent is responsible to design and develop software solutions for manual and automated warehousing operations in support of the company’s complete products portfolio, in accordance with Swisslog concepts and standards, processes and guidelines. He shall undertake the delivery of a defined part of a project, including design, implementation, testing, integration (in-house and on-site) and documentation.   He/She will ensure adherence to all the relevant processes, guidelines and standards of SW (especially PHB: Process Hand Book and SEP: Software Engineering Process) and will at all times act to improve the project efficiency and productivity gain from time to time.  
  • Lead a team of System Supports to provide guidance.
  • in analysis and definition of Warehouse Management System software requirement.
  • Development and testing of WMS system and application software.
  • Participate in commissioning and testing of the WMS at various sites.
  • Develop design specification, test plan and release note.
  • Assist in setup, configuration and rules according to requirement.
  • Develop design specification according to requirement specification.
  • Solid understanding of the customer’s operational working practices and requirements.
  • Develop and enhance test plan and test cases.
  • Develop release note to provide clear and concise instruction for deployment.
  • Ensuring quality of work through QA and thorough testing.
  • Recognize, identify cause of bug and able to apply fixes to resolve it.
  • Ensure that the project is implemented successfully within schedule.

Application Requirements

What you need to succeed
  • Bachelor’s degree in Computer Science / Information Technology or equivalent.
  • Minimum 8 years of working experience in a commercial, real time software development environment.
  • Working knowledge and experience in J2EE, EJB 3.0, Servlets Java Script, JSF and JPA;
  • Understanding of real time programming, relational database concepts and architecture;
  • Using in Java programming.
  • Prior work experience in Warehousing / ERP is an added advantage.
  • Strong hands on development skills and problem solving skills.
  • Strong sense of ownership and accountability.
  • An active team player and customer focus.
  • Willing to travel and work overseas for long duration.
  • Able to adhere to priorities and meet tight dateline.

  • Benefit icon
    13th salary
  • Benefit icon
    Career Paths
  • Benefit icon
    Future-oriented projects with leading brands
  • Benefit icon
    Global Opportunities
  • Benefit icon
    Great Team Spirit

Our promise to you

Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.

Join us on this journey and you’ll be part of a global enterprise that’s proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that’s united by passion and driven by the OneSwisslog team spirit.


About Swisslog

Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We’re a team of 2,900 experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we’re implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective.


Join the journey!

If you think a career with Swisslog could be what you are looking for, we´d love to hear from you.

We´re looking forward to receiving your application!


Ready to start your Journey?

We are looking forward to hearing from you