Software Service Manager
May 25, 2023
Are you looking for an exciting new challenge – one where you can really make a difference? Are you passionate about technology and keen to share your expertise internationally? Step forward and discover Swisslog! Working as part of our #SoftwareService Team with a great team spirit, you will use the power of technology to shape the future of intralogistics for forward-thinking customers. We’re offering a talented individual the opportunity to join our incredible team and get the most out of their potential – could it be you?
Short Facts
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Zaltbommel, Netherlands -
Software Development -
Permanent Position
Make an impact
- Develop and motivate the software service team
- Plan and co-ordinate resources for the software service activities
- Co-ordinate and follow up on support calls (after incidents) and assure that aftercare actions are taken
- Prepare sales proposals for software changes, system enhancements and small projects and to present these to customers/colleagues where appropriate
- Analyze customer needs and translate them into system requirements, concepts and solutions
- Lead assigned small software projects (system extensions and modifications)
Bring to the team
- Formal education in software development (Informatics)
- Minimum 2-5 years experience in leading a technical team preferably in automated handling software
- Project Management experience
- Preferably knowledge of processes and structure of software service and relevant knowledge of PLC- and controls systems
- Familiar with software service and understanding of Service Level Agreements
- Effective communication style that builds trust and satisfaction
- Fluent in English
Our promise
Swisslog provides you with the possibility to grow while working with us to deliver a game changing mission: to shape the future of intralogistics by introducing an era of robotic and data-driven automated solutions that create exceptional customer value. We are proud of our Swiss roots, while the opportunities we offer stretch across the globe. We don't expect perfection, but we do expect Collaboration, Commitment, Clarity, and Competence (our Core Values) from all our colleagues. In return, we offer you the chance to be part of the driving force behind solutions that are shaping the future, while we develop the leaders that will shape ours.
Grow with Us!
Pension Scheme
Global Opportunities
About Swisslog
Swisslog is shaping the #future of #intralogistics. As part of the KUKA Group, we are at the forefront of technology that is changing the world. Serving some of the biggest and most exciting brands across the globe, we're a team of 2,000 professionals and 50 nationalities, working together to transform intralogistics with smart minds and fresh perspectives. With our flexible, #robotic and #data-driven automated solutions, we are powering the supply chain and taking the industry forward. #JoinOurTeam and bring ideas to life!