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Contract Change Manager

April 26, 2024

This role will lead contract management of customer change orders for Swisslog’s Americas region.
-Manage all Project Contracts and Change Orders on Swisslog New Business Projects
-Manage Supplier base following Swisslog Standard Processes
-Act as key personnel on ISO Audits and Kuka Internal Audits
-Participate in Swisslog Global Contract Management initiatives and reporting processes

Short Facts

  • Atlanta, Georgia
    Atlanta, Georgia, United States of America
  • Swisslog
  • Project Management
    Project Management
  • Permanent Position
    Permanent Position


  • Own administrative aspects of customer change order management process from inception to closure
  • Drive continuous improvement of customer change order process.
  • Partner with project teams in ensuring accurate estimation of change order value.
  • Participate in change order negotiations with external stakeholders.
  • Review contract documents and consult with legal for contractual compliance.
  • Facilitate flow of paperwork
  • Serve as a liaison between project management, technical teams, purchasing, legal, and customers.
  • Assess issues with change order execution, develop resolutions to meet productivity, quality, and customers satisfaction goals and objectives.
  • Develop mechanisms for monitoring change order execution, and for interventions and problem solving with the contract renewal team, sales, management, and partners.
  • Support Project Purchasing with change order documentation including but not limited to development of scope statement, implementation schedule, value negotiation.
  • Support Project Controls with timely invoicing of change orders.

Application Requirements

  • Bachelor’s degree related field
  • 2 – 4 year Experience in contract management, supplier or customer relationship management
  • Ability to read, interpret, and negotiate contracts
  • English Advanced
  • Strong written and oral communication skills, particularly in cross-functional collaboration, facilitation, and negotiation.
  • Ability to work on multiple projects and effectively manage priorities
  • English Advanced.
  • Preferable experience or familiarity with Material Handling automation industry
  • Knowledge in contract review.
  • Experience of IT and financial systems preferred (SalesForce, SAP, etc.).
  • Some experience in project and/or contract management.
  • Improving performance, meeting commitments, and getting results
This role will be based at one of our 3 locations:
  • Atlanta, GA
  • Newport News, VA
  • Mason, OH

Our promise

Swisslog provides you with the possibility to grow while working with us to deliver a game changing mission: to shape the future of intralogistics by introducing an era of robotic and data-driven automated solutions that create exceptional customer value. We are proud of our Swiss roots, while the opportunities we offer stretch across the globe. We don't expect perfection, but we do expect Collaboration, Commitment, Clarity, and Competence (our Core Values) from all our colleagues. In return, we offer you the chance to be part of the driving force behind solutions that are shaping the future, while we develop the leaders that will shape ours.
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    Great Team Spirit

About Swisslog

Swisslog is shaping the #future of #intralogistics. As part of the KUKA Group, we are at the forefront of technology that is changing the world. Serving some of the biggest and most exciting brands across the globe, we're a team of 2,000 professionals and 50 nationalities, working together to transform intralogistics with smart minds and fresh perspectives. With our flexible, #robotic and #data-driven automated solutions, we are powering the supply chain and taking the industry forward. #JoinOurTeam and bring ideas to life!

Ready to start your Journey?

We are looking forward to hearing from you