Software Support Engineer
April 19, 2022
Are you looking for an exciting new challenge – one where you can really make a difference? Are you passionate about technology and keen to share your expertise internationally? Step forward and discover Swisslog! Working as part of our #SoftwareService Team with a great team spirit, you will use the power of technology to shape the future of intralogistics for forward-thinking customers. We’re offering a talented individual the opportunity to join our incredible team and get the most out of their potential – could it be you?
Short Facts
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Zaltbommel, Netherlands -
Software -
Regular/ Permanent/ Full-time
Make an impact
- Provide remote software application support for customer sites across the BENELUX
- Able to handle software incidents, conduct detailed problem analysis to find root cause of repeat incidents
- Contribute to in-depth functional testing for project implementation and enhancements
- Participate in commissioning and training at customer sites as required
- Manage monthly incident meetings with clients
Bring to the team
- Strong customer relationship management experience
- Good knowledge of SQL (T-SQL/PL-SQL)
- Understanding of ITIL framework, Java EE programming language
- Comfortable with Linux operating system, knowledge of Unix scripting will be an advantage
- Excellent verbal and written communication skills
- A team player with a good attitude and positive outlook
- Strong interest in innovation and continuous improvement within technical applications
- Excellent incident management skills which involve performing in-depth analysis of issue resolution
- Ability to manage multiple tasks
- Willingness to travel to customer sites if required
Our promise
Swisslog provides you with the possibility to grow while working with us to deliver a game changing mission: to shape the future of intralogistics by introducing an era of robotic and data-driven automated solutions that create exceptional customer value. We are proud of our Swiss roots, while the opportunities we offer stretch across the globe. We don't expect perfection, but we do expect Collaboration, Commitment, Clarity, and Competence (our Core Values) from all our colleagues. In return, we offer you the chance to be part of the driving force behind solutions that are shaping the future, while we develop the leaders that will shape ours.
Grow with Us!
Pension Scheme
Learn & Grow
About Swisslog
Swisslog is shaping the #future of #intralogistics. As part of the KUKA Group, we are at the forefront of technology that is changing the world. Serving some of the biggest and most exciting brands across the globe, we're a team of 2,000 professionals and 50 nationalities, working together to transform intralogistics with smart minds and fresh perspectives. With our flexible, #robotic and #data-driven automated solutions, we are powering the supply chain and taking the industry forward. #JoinOurTeam and bring ideas to life!