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Spare Parts Technical Support

12 October 2021

Are you looking for an exciting new challenge – one where you can really make a difference? Are you passionate about technology and keen to share your expertise internationally? Step forward and discover Swisslog!

Swisslog is a member of the KUKA Group, a leading global supplier of intelligent automation solutions with more than 14,000 employees worldwide.

Swisslog are currently seeking a new member of the Spare Parts Technical Support Team. Working as part of our customer service team with a great team spirit, you will use the power of technology to shape the future of intralogistics for forward-thinking customers.

Short Facts

  • Redditch
    Redditch, United Kingdom
  • Administration
  • Regular/ Permanent/ Full-time
    Regular/ Permanent/ Full-time

Make an impact

  • Technical Support & Parts Identification
  • Part sourcing through Supplier network
  • Help Deliver Sales, Gross Profit & Margin % to the business
  • Day to Day parts business – Quotes, sourcing, purchasing, sales, repairs, deliveries, invoicing, queries, enquiries, etc
  • Pricing Strategy
  • Start Up Package Sales
  • Customer Relationships / Calls etc
  • Strategic Planning Involvement
  • Ensure quality processes are followed
  • Local supplier & standard part management
  • 3rd party suppliers management
  • SAP Key Users
  • Warranties for Spare Parts Sales
  • Warranty management for projects

Bring to the team

  • Experience of spare parts technical support in an engineering environment 
  • Good communication skills
  • Able to interact well with the customer, suppliers and internal stakeholders
  • Competent MS Word and Excel skills
  • Able to manage your time effectively in a busy working environment 

Our promise

Swisslog provides you with the possibility to grow while working with us to deliver a game changing mission: to shape the future of intralogistics by introducing an era of robotic and data-driven automated solutions that create exceptional customer value. We are proud of our Swiss roots, while the opportunities we offer stretch across the globe. We don't expect perfection, but we do expect Collaboration, Commitment, Clarity, and Competence (our Core Values) from all our colleagues. In return, we offer you the chance to be part of the driving force behind solutions that are shaping the future, while we develop the leaders that will shape ours.

Learn & Grow
Flexible Working Options
Great Team Spirit
Wellbeing Initiatives
Modern Work Environment
Latest Technology

About Swisslog

Swisslog is shaping the #future of #intralogistics. As part of the KUKA Group, we are at the forefront of technology that is changing the world. Serving some of the biggest and most exciting brands across the globe, we're a team of 2,000 professionals and 50 nationalities, working together to transform intralogistics with smart minds and fresh perspectives. With our flexible, #robotic and #data-driven automated solutions, we are powering the supply chain and taking the industry forward. #JoinOurTeam and bring ideas to life!


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