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Spare Parts / Technical Support Assistant

Redditch

02 August 2022


Are you looking for an exciting new challenge – one where you can really make a difference? Are you passionate about technology and keen to share your expertise internationally? Step forward and discover Swisslog!

Working as part of our #customer service team with a great team spirit, you will use the power of technology to shape the future of intralogistics for forward-thinking customers.

Short Facts

  • Redditch
    Redditch, United Kingdom
  • Administration
    Administration
  • Permanent Position
    Permanent Position

Make an impact

Salary will be £22-25K dependent on experience. Plus, excellent benefits to include, 25 days holiday plus stats, employer contributory pension scheme, life insurance, private healthcare.

The Role – Spare Parts / Technical Support Assistant
  • Sourcing and purchasing spare parts from agreed suppliers.
  • Providing engineers with technical support and assisting in the identification of spare parts.
  • Building excellent customer relationships on the phone and via email.
  • You will be involved with strategic planning, alongside the team.
  • Ensuring quality processes are followed at all times.
  • You will be an SAP key user.
  • You will ensure warranty management for all projects.

Bring to the team

We are looking for a keen individual, who wants to come into this role and learn and grow within the role. We can offer a very supportive working environment and training for the right person.
  • As Spare Parts / Technical Support Assistant you must have excellent communication skills and be able to communicate well at all levels.
  • You will be confident when interacting and approachable when interacting with the customer, suppliers and internal stakeholders.
  • You will have excellent Excel skills and experience.
  • Working knowledge of SAP would be advantageous, however we will provide full training.
  • Good numerical understanding to be able to work with spreadsheets.
  • Able to manage your time effectively in a busy working environment.
  • Experience of spare parts or technical support in an engineering environment would be advantageous OR a good technical understanding and a willingness to learn.

Our promise

Swisslog provides you with the possibility to grow while working with us to deliver a game changing mission: to shape the future of intralogistics by introducing an era of robotic and data-driven automated solutions that create exceptional customer value. We are proud of our Swiss roots, while the opportunities we offer stretch across the globe. We don't expect perfection, but we do expect Collaboration, Commitment, Clarity, and Competence (our Core Values) from all our colleagues. In return, we offer you the chance to be part of the driving force behind solutions that are shaping the future, while we develop the leaders that will shape ours.

Onboarding
Free Parking
Pension Scheme
Learn & Grow
Diversity & Inclusion
Great Team Spirit

About Swisslog

Swisslog is shaping the #future of #intralogistics. As part of the KUKA Group, we are at the forefront of technology that is changing the world. Serving some of the biggest and most exciting brands across the globe, we're a team of 2,000 professionals and 50 nationalities, working together to transform intralogistics with smart minds and fresh perspectives. With our flexible, #robotic and #data-driven automated solutions, we are powering the supply chain and taking the industry forward. #JoinOurTeam and bring ideas to life!

WE OFFER

Swisslog is part of a global organisation that strives to provide opportunities, a healthy work-life balance and a wide range of social activities. Just some of the benefits our teams enjoy:

▪Competitive salary and benefits package
▪A great working environment
▪Working with advanced technologies
▪Empowerment & project ownership
▪Multi-cultural workplace that promotes diversity
▪Future-oriented projects with leading brands
▪Hands on training & skills development
▪Domestic and international career opportunities.

Ready to start your Journey?

We are looking forward to hearing from you:

APPLY HERE

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