
Customer Service Administrator
Redditch
08 March 2023
Short Facts
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Redditch, United Kingdom
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Customer Service
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Permanent Position
Make an impact
•To liaise with customers, suppliers and internal service providers based in the UK and abroad to delivery support and services for Swisslog Customer Service.
•Purchasing Order Processing including purchase requisitions for Spare Parts via SAP.
•Ordering all parts goods online where applicable.
•Chasing and checking all order confirmations and keeping supplier records up to date including confirmation and delivery details.
•Chasing all outstanding parts orders.
•Goods in / Goods Out for all Swisslog departments.
•Ordering of all stock room items i.e., tape, boxes, bags etc.
•Undertaking stock checks when required.
•Checking and coding UK courier invoices monthly plus any international courier invoices.
•To support all CS departments including Spare Parts and Service Desk liaise with customers/suppliers and Swisslog staff daily to deliver first class Customer Service.
Bring to the team
•Fluent (written, oral) in English language.
•Educated to GCSE Maths and English as standard.
•Experience of SAP and MS Office and the confidence to use office packages and databases.
•A person who can take responsibility for his/her actions.
•Someone that can adapt to new and changing demands and situations.
•You will be able to plan and organise multiple tasks or projects.
Our promise
Swisslog provides you with the possibility to grow while working with us to deliver a game changing mission: to shape the future of intralogistics by introducing an era of robotic and data-driven automated solutions that create exceptional customer value. We are proud of our Swiss roots, while the opportunities we offer stretch across the globe. We don't expect perfection, but we do expect Collaboration, Commitment, Clarity, and Competence (our Core Values) from all our colleagues. In return, we offer you the chance to be part of the driving force behind solutions that are shaping the future, while we develop the leaders that will shape ours.
About Swisslog
WE OFFER
Swisslog is part of a global organisation that strives to provide opportunities, a healthy work-life balance and a wide range of social activities. Just some of the benefits our teams enjoy include:A great working environment
Working with advanced technologies
Encourages new ideas & innovations
Future-oriented projects with leading brands
Hands on training & skills development