Swisslog Customer Portal

Faster support thanks to simplified and automated information flows for incident and spare parts support.

Swisslog is continually striving to improve the service we provide to our customers. The Swisslog Customer Portal is based on Salesforce. It is a clearly designed online platform that simplifies processes:

Clear & easy to use portal

You can easily record incidents or order spare parts at any time.

Real-time updates & access to information from anywhere

You can view the status of your cases and incidents in just a few clicks.

Faster support thanks to automated processes

You will also see a list of spare parts we recommend you to keep in stock, so that you always can keep your system running.

Order spare parts directly via the portal

You can order spare parts in a webstore and you will gain insight into the assets used in your plant, such as conveyor modules, pick stations, etc.

Videos: Your first steps on the portal

Portal overview & case reporting

Spare parts functionalities

First login

Swisslog Customer Portal: Register today!

Request access Login for registered users

Portal quick guide

Swisslog Customer Portal: Register today!

Request access Login for registered users

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Our Customer Service Portfolio

Imagine if you had the formula for 100% uptime. We strive to give you complete confidence, ensuring you get the right solutions and the best services.

IT Managed Services

Free up your internal resources and keep your software and systems optimized with Swisslog IT Managed Services. Tailor the level of support to your needs.

Expansion & Modernization

Keep up with your business growth with our adaptive, futureproof designs.

Preventative Maintenance

You can rely on our comprehensive consulting services and reliable warehouse maintenance to take care of your warehouse operation and materials handling solutions.