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Intralogistics Lounge: How customer lifecycle management supports automation success

8. oktober 2026

In this episode of the Intralogistics Lounge, Kevin Jurd discusses how customer lifecycle management helps organizations maximize the value of their automation investment long after implementation.

Explore the role of maintenance strategies, remote monitoring, software lifecycle management, and modernization planning in supporting operational performance, controlling costs, and preparing for future business needs.

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Lena Maria Priesner 6. oktober 2026
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Our Customer Service Portfolio

Imagine if you had the formula for 100% uptime. We strive to give you complete confidence, ensuring you get the right solutions and the best services.

Preventative Maintenance

You can rely on our comprehensive consulting services and reliable warehouse maintenance to take care of your warehouse operation and materials handling solutions.

Expansion & Modernization

Keep up with your business growth with our adaptive, futureproof designs.

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Compare shelf-to-person robots and transport AMRs, their key applications, benefits, and differences, and learn how both technologies can work together to optimize warehouse operations.

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How Swisslog engineers resilience, uptime and scalability into ASRS projects, from solution design through system engineering and beyond.

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What questions should operations leaders be asking warehouse automation vendors before and after signing an automation contract? Find out in this episode.

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How do you design a warehouse that performs today and adapts tomorrow? João Marinho shares insights on resilience, data, AI, and automation.

5 questions that reveal what’s really behind a warehouse automation proposal

Five questions that uncover the reasoning behind each proposal so you can evaluate not just the outcome, but the quality of the work that produced it.

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In this episode of the Intralogistics Lounge, Steve Dimitrovski discusses what makes grocery fulfillment different to other retail operations, and trends and challenges grocery retailers face.

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Is legacy warehouse management software becoming a limiting factor in your operations? Learn about the three upgrade paths for your software system.
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