Servizio clienti e supporto: stai cercando un partner di fiducia per la tua logistica?
Servizi su misura per la tua tranquillità
Pianificazione, supporto e manutenzione durante l'intero ciclo di vita del progetto. I nostri servizi sono modulari, scalabili e facilmente personalizzabili per creare il pacchetto giusto per te:
• Le persone giuste: assistenza tecnica altamente qualificati con anni di esperienza
• Le giuste strategie: un'efficace strategia di servizi di throughput per aiutare a massimizzare la disponibilità
• I risultati giusti: una risposta rapida per garantire crescita, redditività e successo.
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650 customer service employees
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1000+ sites to service
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100 Extension & modernization projects
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20+ System Operations installations
La nostra offerta
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24/7 Support: Want to count on a rapid response?
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Ensure maximum uptime with 24x7 Support by using the Swisslog Global Helpdesk with an average response time of just 17 seconds.
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Condition monitoring: What if you could predict and prevent problems before they occur?
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Condition monitoring ensures that equipment is monitored and works efficiently at maximum over its maximum life span.
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Field Service: What if planned servicing meant no downtime?
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Highly trained, dedicated field service engineers provide preventive as well as scheduled maintenance, to keep your warehouse running smoothly.
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Expansion & Modernization: Looking for a futureproof warehouse?
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Get comprehensive project support for secured future growth, and by upgrading during operation we enable your business to carry on without interruption.
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Ongoing Optimization: How can I bring out the best in my warehouse?
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Get the most out of your warehouse operation, reduce costs, save energy and streamline material flow.
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Spare Parts: What if spare part availability was no longer a worry?
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Fast and easy access to +120,000 parts with different delivery options to suit your needs.
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System Operations: Maximize warehouse availability without side-tracking your own workforce
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Our residential field service engineers help guarantee availability and provide local added value prolong the life expectancy of the installed equipment.
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Training: Could better trained staff improve the long-term performance of your automated warehouse?
