Servizio clienti e supporto: stai cercando un partner di fiducia per la tua logistica?

Guarda il video: la nostra offerta di assistenza clienti per la tua tranquillità.

Servizi su misura per la tua tranquillità

Pianificazione, supporto e manutenzione durante l'intero ciclo di vita del progetto. I nostri servizi sono modulari, scalabili e facilmente personalizzabili per creare il pacchetto giusto per te:

Le persone giuste: assistenza tecnica altamente qualificati con anni di esperienza

Le giuste strategie: un'efficace strategia di servizi di throughput per aiutare a massimizzare la disponibilità

I risultati giusti: una risposta rapida per garantire crescita, redditività e successo.

Competenza e la garanzia di un'assistenza worldwide

  • 650 customer service employees

  • 1000+ sites to service

  • 100 Extension & modernization projects

  • 20+ System Operations installations

La nostra offerta

  • 24/7 Support: Want to count on a rapid response?

    Ensure maximum uptime with 24x7 Support by using the Swisslog Global Helpdesk with an average response time of just 17 seconds.

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  • Condition monitoring: What if you could predict and prevent problems before they occur?

    Condition monitoring ensures that equipment is monitored and works efficiently at maximum over its maximum life span.

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  • Field Service: What if planned servicing meant no downtime?

    Highly trained, dedicated field service engineers provide preventive as well as scheduled maintenance, to keep your warehouse running smoothly.

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  • Expansion & Modernization: Looking for a futureproof warehouse?

    Get comprehensive project support for secured future growth, and by upgrading during operation we enable your business to carry on without interruption.

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  • Ongoing Optimization: How can I bring out the best in my warehouse?

    Get the most out of your warehouse operation, reduce costs, save energy and streamline material flow.

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  • Spare Parts: What if spare part availability was no longer a worry?

    Fast and easy access to +120,000 parts with different delivery options to suit your needs.

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  • System Operations: Maximize warehouse availability without side-tracking your own workforce

    Our residential field service engineers help guarantee availability and provide local added value prolong the life expectancy of the installed equipment.

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  • Training: Could better trained staff improve the long-term performance of your automated warehouse?

    Swisslog offers numerous training approaches to satisfy all safety requirements.

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