Field Service Project Supervisor
29. syyskuuta 2020
The CS Field Service Project Supervisor will carry out the duties described in this document while ensuring that he/she and the team under him/her drive value, standardization, cost effectiveness and supportability of the systems and solutions Swisslog WDS Americas provided to its customers, creating a world-class organization with value generating products and services.
Tiivistettynä
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Newport News, VA, Yhdysvallat
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Installation, Maintenance and Repair
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Regular/ Permanent/ Full-time
Mitä saavutat meillä
- Lead your team to deliver each and every CS project:
- Following the Swisslog process landscape
- On schedule
- Within budget
- With high quality
- Set the benchmark for your project team and peers to aspire to:
- Have a high sense of urgency, take initiative and responsibility for actions required in solving problems
- Deliver high-quality, timely and cost-effective results
- By direct or indirect means, ensure your project team(s) have the necessary tools, knowledge and expertise to manage the following aspects of their projects:
- Project execution tools
- Project requirements
- Swisslog Material Handling Equipment operation and capability
- Equipment Mechanical and Electrical design, hardware and installation
- PLC/Controls, hardware and communication
- Anticipate, be accountable for and deliver on internal and external customer commitments
- Ensure both you and your project team(s) understand and fulfil customer requirements
- Build a network of good working relationships with your project team(s), internal and external customers
- Make well-informed, effective and timely decisions with due diligence and consideration of the risks involved
- Formulate objectives, plans and priorities for yourself and your project team(s), taking into consideration project team, department, organizational and customer needs
- Organize your area of responsibility. Delegate tasks, responsibilities and authority congruently, and deploy available resources appropriately
- Serve as a role model to your peers and project team(s), ensuring best practices are adopted in all aspects of your team’s work
- Work outside of regular office hours or away from home where necessary
- Be open to change, receptive to new ideas and readily adapt to changing circumstances, new requirements or unexpected issues
- Demonstrate initiative to seek out and execute tasks which will contribute to project and customer success
- Integrate into the Services team
- Establish effective working relationships across teams, departments and business units
- Work collaboratively with others and avoid silo thinking
- Communicate openly and effectively with team members, peers, management and stakeholders from all levels
- Communicate openly and effectively with our customer in a professional and courteous manner
- Ensure that information is passed onto those who should be kept informed
- On average 10%, but at peaks travel can reach 30%, depending on project needs
- Ability to travel on domestic assignments with flexibility to stay up to 2-3 weeks at a time. Some international travel may be required as well.
Mitä tuot meille
- Effectively applies technical skills and professional, industry and company knowledge
- Continuously develops his/her skills and knowledge
- Analyzes data and information to develop solutions
- Develops practical solutions according to customer needs
- Adapts to new and changing demands
- Continuously seeks improvements
- Have good knowledge and understanding of the role of information technology and its interrelationship with other engineering and business disciplines
- Communicates openly and effectively with all stakeholders
- Deals effectively with people from all levelsExcellent written and oral communication skills
Lupauksemme
Swisslog tarjoaa sinulle mahdollisuuden henkilökohtaiseen kehittymiseen samalla kun työskentelet kanssamme uraauurtavan tavoitteen parissa: intralogistiikan tulevaisuuden muuttamiseksi luomalla robottipohjaisten ja tietosuojattujen ratkaisujen aikakauden, jolle on ominaista huomattava asiakastyytyväisyys. Olemme ylpeitä sveitsiläisistä juuristamme, mutta tarjoamme mahdollisuuksia ympäri maailmaa. Emme odota täydellisyyttä, vaan yhteistyökykyä, sitoutumista, selkeyttä ja osaamista (ydinarvomme) kaikilta työntekijöiltämme. Me puolestamme tarjoamme mahdollisuuden olla osana eteenpäin ajavaa voimaa sellaisten ratkaisujen takana, jotka muuttavat tulevaisuutta.