SynQ Product Specialist

As a Product Specialist, you are the expert who knows all the latest features the SynQ platform is offering. With your communication skills and your technical background, you bridge the gap between development and software consultants (business analysts) and other stakeholders in our regions. You will be in constant contact with our realization units worldwide and act as their coach on how to apply the product best to meet customer requirements. You are an ambassador of standardization and harmonization and yet you drive innovation. You are taking back regional inputs and initiate development projects for extending the base product. You define the requirements, you document use cases and you assist the engineers in implementing them. Together with dedicated software testers, you validate the deliverables and you support their roll-out in providing consultancy to our pilot customers. You elaborate training material and you provide product trainings. You produce suitable auxiliary material such as a competitor analysis or marketing material and you take an active part at trade shows or conferences.

• An advanced college / university degree in computer science or comparable 
• Excellent communication and documentation skills 
• Ability and willingness to think “big” – customer and service-oriented – but capable to also get “the details” clarified
• Qualification in requirements engineering
• Experience as business analyst, consultant or product manager desired
• Knowledge of warehousing and distribution processes desired
• Fluency in English(-)

The preferred place of work is at the office in Petaling Jaya (Malaysia) or one of our subsidiaries in Europe.