CS Project Manager

Managing the delivery of scope and supply for each of assigned Swisslog CS Retrofit or Enhancement projects involving Automated Material Handling Equipment and Systems installed at warehouses of various Swisslog Logistic customers.

Ensure all assigned CS projects are realized per defined processes, are delivered on schedule and within budget while maintaining customer-focus and high quality.

Participate and contribute to monthly financial reviews for all assigned projects

Results Orientation
• Lead your team to deliver each and every CS project:
• Following the Swisslog process landscape
• On schedule
• Within budget
• With high quality
• Set the benchmark for your project team and peers to aspire to:
• Have a high sense of urgency, take initiative and responsibility for actions required in solving problems
• Deliver high-quality, timely and cost-effective results

Technical/Commercial Knowledge
• By direct or indirect means, ensure your project team(s) have the necessary tools, knowledge and expertise to manage the following aspects of their projects:
• Project execution tools
• Project requirements
• Swisslog Material Handling Equipment operation and capability, and provide your project teams direct support and ownership of:
• Equipment Mechanical and Electrical design, hardware and installation
• PLC/Controls, hardware and communication

Customer Focus
• Anticipate, be accountable for and deliver on internal and external customer commitments
• Ensure both you and your project team(s) understand and fulfil customer requirements
• Build a network of good working relationships with your project team(s), internal and external customers

Analytical Thinking and Decision Making
• Make well-informed, effective and timely decisions with due diligence and consideration of the risks involved
• Formulate objectives, plans and priorities for yourself and your project team(s), taking into consideration project team, department, organizational and customer needs

Leadership
• Organize your area of responsibility. Delegate tasks, responsibilities and authority congruently, and deploy available resources appropriately
• Serve as a role model to your peers and project team(s), ensuring best practices are adopted in all aspects of your team’s work

Flexibility
• Work outside of regular office hours or away from home where necessary
• Be open to change, receptive to new ideas and readily adapt to changing circumstances, new requirements or unexpected issues
• Demonstrate initiative to seek out and execute tasks which will contribute to project and customer success

Team Work
• Integrate into the Customer Service Realization team
• Establish effective working relationships across teams, departments and business units
• Work collaboratively with others and avoid silo thinking

Communication
• Communicate openly and effectively with team members, peers, management and stakeholders from all levels
• Communicate openly and effectively with our customer in a professional and courteous manner
• Ensure that information is passed onto those who should be kept informed

Travel
• On average 50%, but at peaks travel can reach 75%, depending on project cycle
• Ability to travel on domestic assignments with flexibility to stay up to 2-3 weeks at a time. Some international travel may be required as well.

Competence • Effectively applies technical skills and professional, industry and company knowledge • Continuously develops his/her skills and knowledge • Analyzes data and information to develop solutions • Develops practical solutions according to customer needs • Adapts to new and changing demands • Continuously seeks improvements • Have good knowledge and understanding of the role of information technology and its interrelationship with other engineering and business disciplines

Clarity • Communicates openly and effectively with all stakeholders • Deals effectively with people from all levels • Excellent written and oral communication skills

Essential
• Formal qualification:
BS in Mechanical, Industrial, System Engineering or equivalent Engineering degree.
Or relevant and applicable professional experience with automated Material Handling Equipment installation