Swisslog partners with H-E-B, a leading Texas-based retail chain to deploy automated micro-fulfillment centers.

September 15, 2020, Mason, OH – As demand for online grocery services continues to accelerate, Swisslog, leading provider of best-in-class warehouse automation and software has partnered with H-E-B in San Antonio, Texas to support the company’s growing demand for online fulfillment. Swisslog is working with H-E-B to deploy a number of automated micro-fulfillment centers to support the chain’s curbside pick-up and delivery business. 

The automated micro-fulfillment centers will enhance H-E-B’s leadership in the industry by streamlining online fulfillment and moving it closer to the customer. It will allow the retail chain to efficiently meet the growing demand for curbside pick-up without negatively impacting customer experience in the store. 
With more than 2,000 installations around the globe, Swisslog has invaluable experience in multiple flexible, scalable and modular automation technologies. The company offers a range of automation solutions and software to fit grocers’ online fulfillment strategies, whether it’s a hub-and-spoke arrangement, a bolt-on store automation approach, micro-fulfillment centers or a fully automated grocery store. Swisslog recently released an e-book, “A Guide to E-Grocery Fulfillment Strategies and Technologies,” that looks at the accelerating the need for automated e-grocery fulfillment and examines strategic approaches that can be taken and automation technologies that can be utilized. 
“Swisslog is pleased H-E-B put their trust in us to automate and support their facilities with state-of-the-art automation and software,” said Mitch Hayes, vice president of e-commerce and retail, Swisslog Logistics Automation, Americas. “COVID-19 and anticipated behavioral changes have created increased urgency around the need for automation within many grocery operations. E-grocery automation is no longer an option…it’s a requirement for survival and continued growth.” 
H-E-B’s new micro-fulfillment centers feature AutoStore empowered by Swisslog’s SynQ software and pick stations. This goods-to-person solution is one of the most flexible automation solutions available for order fulfillment in E-Grocery where density, operator productivity and lead time are important factors. With more than 170 installations worldwide, Swisslog is the largest and most experienced integrator of the AutoStore system.
H-E-B is a privately held retail chain based in San Antonio, with more than 400 stores throughout the state of Texas, as well as in northeast Mexico. The company also operates Central Market, the company’s fresh food emporium dubbed “an amusement park for food lovers.” Founded in 1905, the company has more than 110,000 partners (employees) and $25 billion in annual sales.
For more information on Swisslog automation technologies and software, as well as e-grocery fulfillment strategies, visit


Swisslog Americas
Megan Wolf

Phone: +1 757-820-3400

About Swisslog

Swisslog delivers data-driven & robotic solutions for your logistics automation alongside reliable, modular service concepts. Collaborating with forward-thinking companies, we are committed to setting new standards in warehouse automation to provide future-proof products and solutions. As part of the KUKA Group, our customers trust the competence of our passionate employees – more than 14,000 people working across the globe.