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System Support Engineer

Location: Kelana Jaya, Petaling Jaya

7 April 2016

This position provides the opportunity to travel and work abroad. Job role will cover 50% Java Development work and 50% support role, which provide the opportunities for candidate to develop their communication and public relations skills.

Short Facts

  • Petaling Jaya
    Petaling Jaya, Malaysia
  • Software
  • Regular/ Permanent/ Full-time
    Regular/ Permanent/ Full-time

Make an impact

  • Candidate is to provide software support for Swisslog-WMS installed at various sites.
  • Responding to customer concerns and complaints in an adequate manner.
  • Provide regular software maintenance on site, and assistance in project realization when necessary.
  • Assist in project realization, develop enhancements, which include requirement specification, low level design, development, integration and training.
  • Ensure adherence to all relevant instructions and standards pertaining the software support cycle and according to PHB: Process Hand Book.
  • Perform daily support works to Swisslog global covering various scope from sales, implementation, up to customer support work pertaining to software functionality, GAP analysis, database tuning, etc.

Bring to the team

  • Bachelor’s degree in Software Engineering/ Computer Science / Information Technology or relevant IT disciplines with a minimum of 1-2 year of related working experience.
  • Knowledge and Experience in Java.
  • Knowledge and Experience in Warehousing / ERP is an added advantage.           
  • Strong analytical and problem solving skills.                                                         
  • Willing to travel and work overseas for long duration, minimum 1 - 2 weeks, maximum 1 month.
  • Willing to standby for support service after office hour.

Our promise

Swisslog provides you with the possibility to grow while working with us to deliver a game changing mission: to shape the future of intralogistics by introducing an era of robotic and data-driven automated solutions that create exceptional customer value. We are proud of our Swiss roots, while the opportunities we offer stretch across the globe. We don't expect perfection, but we do expect Collaboration, Commitment, Clarity, and Competence (our Core Values) from all our colleagues. In return, we offer you the chance to be part of the driving force behind solutions that are shaping the future, while we develop the leaders that will shape ours.

Grow with Us!
Learn & Grow
Big Brand Customers

About Swisslog

Swisslog is shaping the #future of #intralogistics. As part of the KUKA Group, we are at the forefront of technology that is changing the world. Serving some of the biggest and most exciting brands across the globe, we're a team of 2,000 professionals and 50 nationalities, working together to transform intralogistics with smart minds and fresh perspectives. With our flexible, #robotic and #data-driven automated solutions, we are powering the supply chain and taking the industry forward. #JoinOurTeam and bring ideas to life!


  • 13-month contractual bonus
  • Annual performance bonus
  • 15% EPF contribution by Company
  • Comprehensive medical insurance coverage (Group PA, Healthcare, Term Life, Travel)
  • 5-days week
  • Annual medical screening program
  • Travel Allowance
  • Entertainment & Wellness facilities

Ready to start your Journey?

We are looking forward to hearing from you:


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