Field Service Project Supervisor

29 settembre 2020

CS Field Service Project Supervisor is responsible for overseeing the projects awarded to the CS Services Group by CS Sales team.

The CS Field Service Project Supervisor will carry out the duties described in this document while ensuring that he/she and the team under him/her drive value, standardization, cost effectiveness and supportability of the systems and solutions Swisslog WDS Americas provided to its customers, creating a world-class organization with value generating products and services.

A colpo d'occhio

  • Newport News, VA
    Newport News, VA, USA
  • Installation, Maintenance and Repair
    Installation, Maintenance and Repair
  • Regular/ Permanent/ Full-time
    Regular/ Permanent/ Full-time

Cosa puoi realizzare con noi

Results Orientation
  • Lead your team to deliver each and every CS project:
  • Following the Swisslog process landscape
  • On schedule
  • Within budget
  • With high quality
  • Set the benchmark for your project team and peers to aspire to:
  • Have a high sense of urgency, take initiative and responsibility for actions required in solving problems
  • Deliver high-quality, timely and cost-effective results
Technical/Commercial Knowledge
  • By direct or indirect means, ensure your project team(s) have the necessary tools, knowledge and expertise to manage the following aspects of their projects:
  • Project execution tools
  • Project requirements
  • Swisslog Material Handling Equipment operation and capability
  • Equipment Mechanical and Electrical design, hardware and installation 
  • PLC/Controls, hardware and communication
Customer Focus
  • Anticipate, be accountable for and deliver on internal and external customer commitments
  • Ensure both you and your project team(s) understand and fulfil customer requirements
  • Build a network of good working relationships with your project team(s), internal and external customers
Analytical Thinking and Decision Making
  • Make well-informed, effective and timely decisions with due diligence and consideration of the risks involved
  • Formulate objectives, plans and priorities for yourself and your project team(s), taking into consideration project team, department, organizational and customer needs
  • Organize your area of responsibility. Delegate tasks, responsibilities and authority congruently, and deploy available resources appropriately
  • Serve as a role model to your peers and project team(s), ensuring best practices are adopted in all aspects of your team’s work
  • Work outside of regular office hours or away from home where necessary
  • Be open to change, receptive to new ideas and readily adapt to changing circumstances, new requirements or unexpected issues
  • Demonstrate initiative to seek out and execute tasks which will contribute to project and customer success
Team Work
  • Integrate into the Services team
  • Establish effective working relationships across teams, departments and business units
  • Work collaboratively with others and avoid silo thinking
  • Communicate openly and effectively with team members, peers, management and stakeholders from all levels
  • Communicate openly and effectively with our customer in a professional and courteous manner
  • Ensure that information is passed onto those who should be kept informed
  • On average 10%, but at peaks travel can reach 30%, depending on project needs
  • Ability to travel on domestic assignments with flexibility to stay up to 2-3 weeks at a time. Some international travel may be required as well.

Qual è il tuo contributo

  • Effectively applies technical skills and professional, industry and company knowledge
  • Continuously develops his/her skills and knowledge
  • Analyzes data and information to develop solutions
  • Develops practical solutions according to customer needs
  • Adapts to new and changing demands
  • Continuously seeks improvements
  • Have good knowledge and understanding of the role of information technology and its interrelationship with other engineering and business disciplines
  • Communicates openly and effectively with all stakeholders
  • Deals effectively with people from all levelsExcellent written and oral communication skills

La nostra promessa

Swisslog ti offre l'opportunità di sviluppo personale lavorando con noi in una mission pionieristica: cambiare il futuro dell'intralogistica, creando un'era di soluzioni robotizzate e basate sui dati che generano un eccezionale valore per il cliente. Siamo orgogliosi delle nostre radici svizzere, ma offriamo opportunità globali. Non ci aspettiamo la perfezione, ma da tutti i nostri collaboratori ci attendiamo collaborazione, impegno, chiarezza e competenza (i nostri valori fondamentali). In cambio, offriamo la possibilità di far parte della forza trainante che sta dietro a soluzioni che cambiano il futuro.

Grande spirito di squadra

Informazioni su Swisslog

Swisslog sta plasmando il #futuro dell'#Intralogistica. All’interno del gruppo KUKA, ci occupiamo delle più recenti tecnologie che stanno cambiando il mondo. Siamo un team di 2.000 esperti provenienti da 50 paesi, e tra i nostri clienti annoveriamo alcuni dei più importanti e prestigiosi marchi del mondo. Insieme, stiamo lavorando per rivoluzionare l'intralogistica in modo intelligente e con nuove prospettive. Con le nostre soluzioni flessibili di automazione #robotica e #basata sui dati, alimentiamo la catena di fornitura facendo progredire l'industria. #Entra a far parte del nostro team e dai vita alle tue idee!

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