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Field Service Project Supervisor

29 septembre 2020


CS Field Service Project Supervisor is responsible for overseeing the projects awarded to the CS Services Group by CS Sales team.

The CS Field Service Project Supervisor will carry out the duties described in this document while ensuring that he/she and the team under him/her drive value, standardization, cost effectiveness and supportability of the systems and solutions Swisslog WDS Americas provided to its customers, creating a world-class organization with value generating products and services.

En un coup d’œil

  • Newport News, VA
    Newport News, VA, Etats-Unis
  • Installation / Maintenance / Repair
    Installation / Maintenance / Repair
  • Regular/ Permanent/ Full-time
    Regular/ Permanent/ Full-time

Ce que vous réalisez chez nous

Results Orientation
  • Lead your team to deliver each and every CS project:
  • Following the Swisslog process landscape
  • On schedule
  • Within budget
  • With high quality
  • Set the benchmark for your project team and peers to aspire to:
  • Have a high sense of urgency, take initiative and responsibility for actions required in solving problems
  • Deliver high-quality, timely and cost-effective results
Technical/Commercial Knowledge
  • By direct or indirect means, ensure your project team(s) have the necessary tools, knowledge and expertise to manage the following aspects of their projects:
  • Project execution tools
  • Project requirements
  • Swisslog Material Handling Equipment operation and capability
  • Equipment Mechanical and Electrical design, hardware and installation 
  • PLC/Controls, hardware and communication
Customer Focus
  • Anticipate, be accountable for and deliver on internal and external customer commitments
  • Ensure both you and your project team(s) understand and fulfil customer requirements
  • Build a network of good working relationships with your project team(s), internal and external customers
Analytical Thinking and Decision Making
  • Make well-informed, effective and timely decisions with due diligence and consideration of the risks involved
  • Formulate objectives, plans and priorities for yourself and your project team(s), taking into consideration project team, department, organizational and customer needs
Leadership
  • Organize your area of responsibility. Delegate tasks, responsibilities and authority congruently, and deploy available resources appropriately
  • Serve as a role model to your peers and project team(s), ensuring best practices are adopted in all aspects of your team’s work
Flexibility
  • Work outside of regular office hours or away from home where necessary
  • Be open to change, receptive to new ideas and readily adapt to changing circumstances, new requirements or unexpected issues
  • Demonstrate initiative to seek out and execute tasks which will contribute to project and customer success
Team Work
  • Integrate into the Services team
  • Establish effective working relationships across teams, departments and business units
  • Work collaboratively with others and avoid silo thinking
Communication
  • Communicate openly and effectively with team members, peers, management and stakeholders from all levels
  • Communicate openly and effectively with our customer in a professional and courteous manner
  • Ensure that information is passed onto those who should be kept informed
Travel
  • On average 10%, but at peaks travel can reach 30%, depending on project needs
  • Ability to travel on domestic assignments with flexibility to stay up to 2-3 weeks at a time. Some international travel may be required as well.

Ce que vous apportez avec vous

Competence
  • Effectively applies technical skills and professional, industry and company knowledge
  • Continuously develops his/her skills and knowledge
  • Analyzes data and information to develop solutions
  • Develops practical solutions according to customer needs
  • Adapts to new and changing demands
  • Continuously seeks improvements
  • Have good knowledge and understanding of the role of information technology and its interrelationship with other engineering and business disciplines
Clarity
  • Communicates openly and effectively with all stakeholders
  • Deals effectively with people from all levelsExcellent written and oral communication skills

Notre promesse

Swisslog vous offre la possibilité d’un développement personnel en travaillant avec nous sur une mission innovante : changer l’avenir de l’intralogistique en créant une ère de solutions robotisées et basées sur les données offrant un excellent bénéfice pour le client. Nous sommes fiers de nos racines suisses, mais les possibilités que nous offrons se dispersent dans le monde entier. Nous ne nous attendons pas à la perfection, mais misons sur la collaboration, l’investissement, la clarté et la compétence (les valeurs fondamentales de notre entreprise) de nos collaborateurs. En contrepartie, nous vous offrons l’opportunité de faire partie de l’élément moteur de solutions faites pour changer l’avenir.

Grand esprit d’équipe

Au sujet de Swisslog

Swisslog participe à la conception de l’#avenir de l’#intralogistique. En tant que membre du groupe KUKA, nous travaillons au développement de nouvelles technologies prêtes à changer le monde. Nous formons une équipe de 2 000 experts et expertes venant de 50 pays et avons pour clients quelques uns des plus grandes et des plus excitantes marques au monde. Nous travaillons en collaboration, de façon intelligentes et avec de nouvelles perspectives pour révolutionner le domaine de l’intralogistique. Grâce à nos solutions d’automatisation flexibles #robotisées et #basées sur les données, nous faisons tourner la chaîne logistique et faisons avancer l’industrie. #Joignez notre équipe et permettez à vos idées de prendre vie !

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