People and Technology Working Together In Micro-Fulfillment Centers

Swisslog vice president of e-commerce and retail, Colman Roche, discusses the importance of balancing the manual and automated parts a micro-fulfillment center and the benefits of having people and automation working together in the facilities. This includes a more ergonomically enhanced working environment for individuals, as well as overall higher pick rates for the company. In fact, people often find the automation easier to work with than they may have originally thought.