Field Service Project Supervisor
29 de septiembre de 2020
The CS Field Service Project Supervisor will carry out the duties described in this document while ensuring that he/she and the team under him/her drive value, standardization, cost effectiveness and supportability of the systems and solutions Swisslog WDS Americas provided to its customers, creating a world-class organization with value generating products and services.
De un vistazo
-
Newport News, VA, EUA
-
Installation, Maintenance and Repair
-
Regular/ Permanent/ Full-time
Lo que harás con nosotros
- Lead your team to deliver each and every CS project:
- Following the Swisslog process landscape
- On schedule
- Within budget
- With high quality
- Set the benchmark for your project team and peers to aspire to:
- Have a high sense of urgency, take initiative and responsibility for actions required in solving problems
- Deliver high-quality, timely and cost-effective results
- By direct or indirect means, ensure your project team(s) have the necessary tools, knowledge and expertise to manage the following aspects of their projects:
- Project execution tools
- Project requirements
- Swisslog Material Handling Equipment operation and capability
- Equipment Mechanical and Electrical design, hardware and installation
- PLC/Controls, hardware and communication
- Anticipate, be accountable for and deliver on internal and external customer commitments
- Ensure both you and your project team(s) understand and fulfil customer requirements
- Build a network of good working relationships with your project team(s), internal and external customers
- Make well-informed, effective and timely decisions with due diligence and consideration of the risks involved
- Formulate objectives, plans and priorities for yourself and your project team(s), taking into consideration project team, department, organizational and customer needs
- Organize your area of responsibility. Delegate tasks, responsibilities and authority congruently, and deploy available resources appropriately
- Serve as a role model to your peers and project team(s), ensuring best practices are adopted in all aspects of your team’s work
- Work outside of regular office hours or away from home where necessary
- Be open to change, receptive to new ideas and readily adapt to changing circumstances, new requirements or unexpected issues
- Demonstrate initiative to seek out and execute tasks which will contribute to project and customer success
- Integrate into the Services team
- Establish effective working relationships across teams, departments and business units
- Work collaboratively with others and avoid silo thinking
- Communicate openly and effectively with team members, peers, management and stakeholders from all levels
- Communicate openly and effectively with our customer in a professional and courteous manner
- Ensure that information is passed onto those who should be kept informed
- On average 10%, but at peaks travel can reach 30%, depending on project needs
- Ability to travel on domestic assignments with flexibility to stay up to 2-3 weeks at a time. Some international travel may be required as well.
Lo que aportarás
- Effectively applies technical skills and professional, industry and company knowledge
- Continuously develops his/her skills and knowledge
- Analyzes data and information to develop solutions
- Develops practical solutions according to customer needs
- Adapts to new and changing demands
- Continuously seeks improvements
- Have good knowledge and understanding of the role of information technology and its interrelationship with other engineering and business disciplines
- Communicates openly and effectively with all stakeholders
- Deals effectively with people from all levelsExcellent written and oral communication skills
Nuestra promesa
Swisslog te ofrece la oportunidad de desarrollarte personalmente mientras trabajas con nosotros en una misión pionera: cambiar el futuro de la intralogística creando una era de soluciones basadas en robots y datos que ofrezcan un valor excepcional al cliente. Estamos orgullosos de nuestras raíces suizas, pero las oportunidades que ofrecemos son mundiales. No esperamos perfección, pero sí Collaboration, Commitment, Clarity y Competence (nuestros valores fundamentales) por parte de todos nuestros empleados. A cambio, te ofrecemos la oportunidad de formar parte de la fuerza motriz de soluciones que cambian el futuro.