System Support Engineer

Location: Kelana Jaya, Petaling Jaya


This position provides the opportunity to travel and work abroad. Job role will cover 20% Development work and 80% support role, which provide the opportunities for candidate to develop their communication and public relations skills.


  • Petaling Jaya
    Petaling Jaya, 马来西亚
  • Software Development
    Software Development
  • Regular/ Permanent/ Full-time
    Regular/ Permanent/ Full-time


  • Candidate is to provide software support for Swisslog-WMS installed at various sites.
  • Responding to customer concerns and complaints in an adequate manner.
  • Provide regular software maintenance on site, and assistance in project realization when necessary.
  • Assist in project realization, develop enhancements, which include requirement specification, low level design, development, integration and training.
  • Ensure adherence to all relevant instructions and standards pertaining the software support cycle and according to PHB: Process Hand Book.
  • Perform daily support works to Swisslog global covering various scope from sales, implementation, up to customer support work pertaining to software functionality, GAP analysis, database tuning, etc.


  • Bachelor’s degree in Software Engineering/ Computer Science / Information Technology or relevant IT disciplines with a minimum of 1-2 year of related working experience.
  • Knowledge and Experience in Java.
  • Knowledge and Experience in Warehousing / ERP is an added advantage.
  • Strong analytical and problem solving skills.
  • Willing to travel and work overseas for long duration, minimum 1 - 2 weeks, maximum 1 month.
  • Willing to standby for support service after office hour.


在你与我们一起为富有前景的使命工作的同时,Swisslog(瑞仕格)还为你提供个人发展的机会:我们开创了结合机器人和由数据支持的解决方案的时代,向客户回馈巨大的效益。 我们为我们的瑞士之根感到自豪,但是我们提供的机会面向全世界。对于我们所有的员工,我们并不期望完美,而是协作、承诺、清晰度和能力(我们的核心价值观)。作为回报,我们为你提供机会,成为这些解决方案背后的驱动力的一部分,也就是改变未来的机会。


关于 Swisslog(瑞仕格)

Swisslog(瑞仕格)打造内部物流的未来。作为 KUKA 集团的一员,我们致力于改变世界的最新技术。我们是由来自 50 个国家的 2,000 名专家组成的团队,拥有若干个世界上最大的和最激动人心的面向客户的品牌。我们正一起以智能的方式和新的视角推动内部物流行业的革命。我们通过灵活的结合机器人和由数据支持的自动化解决方案,推动供应链的发展和工业的进步。成为我们团队的一员,唤醒生活的创意!


  • 13-month contractual bonus
  • Annual performance bonus
  • 15% EPF contribution by Company
  • Comprehensive medical insurance coverage (Group PA, Healthcare, Term Life, Travel)
  • 5-days week
  • Annual medical screening program
  • Travel Allowance
  • Entertainment & Wellness facilities



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