Customer Service: What if you had the formula for 100% uptime?
It is our number-one priority to ensure you achieve maximum productivity, minimum downtime and ongoing development of your system. In a world shaped by Industry 4.0, we are proud to offer you innovative data-based services to optimize your warehouse.
Tailored service for your peace of mind
Our offering at a glance
24/7 Support: Want to count on a rapid response?
Ensure maximum uptime with 24x7 Support by using the Swisslog Global Helpdesk with an average response time of just 17 seconds.
Condition monitoring: What if you could predict and prevent problems before they occur?
Condition monitoring ensures that equipment is monitored and works efficiently at maximum over its maximum life span.
Field Service: What if planned servicing meant no downtime?
Highly trained, dedicated field service engineers provide preventive as well as scheduled maintenance, to keep your warehouse running smoothly.
Expansion & Modernization: Looking for a futureproof warehouse?
Get comprehensive project support for secured future growth, and by upgrading during operation we enable your business to carry on without interruption.
Ongoing Optimization: How can I bring out the best in my warehouse?
Get the most out of your warehouse operation, reduce costs, save energy and streamline material flow.
Spare Parts: What if spare part availability was no longer a worry?
Fast and easy access to +120,000 parts with different delivery options to suit your needs.
System Operations: Maximize warehouse availability without side-tracking your own workforce
Our residential field service engineers help guarantee availability and provide local added value prolong the life expectancy of the installed equipment.
Training: Could better trained staff improve the long-term performance of your automated warehouse?
Swisslog offers numerous training approaches to satisfy all safety requirements.