System Design and Analysis

Facilities Managers: When you need to deliver a positive ROI, a performance analysis of your healthcare automation systems is a great place to start. Our team of experienced material transport experts will work with your facility and teams to analyze or design a system that gets you running as close to peak performance as possible.

Design for 100%

Our system design analysis (SDA) service really sets us apart. In fact, we’ve found that typical system capacity improves 10-15% after an SDA, yielding payback in as little as a few months. Our SDA group will work with your planners, architects, and general contractors to determine the feasibility of installing a PTS, identifying department station locations and utilizing our vast database and knowledge to predict the optimum system design for your facility.

For existing systems, our consulting services team can do a comprehensive workflow analysis to fine-tune your current material transport system, suggesting process improvements that optimize workflow and performance all along the way.

Our service team looks at:

  • System requirements through virtual system simulation before building a new system

  • Current and projected traffic for optimum system sizing

  • Wait times (time for a carrier to be sent through the system)

  • Total transaction times to and from any destination

  • System uptime/downtime

  • Analysis of non-Swisslog systems for conversions and benchmarking


Need us to look at something else? Custom system design analyses are available, too.

Why analyze?

If your users are waiting at stations to send and receive items, that is the time that can be spent on more critical activities. And, when there are wait times, there’s a greater likelihood staff will revert to walking items around – wasting even more time, jamming up workflows and draining away your budget.

How it works:

1. Take the Material Transport Survey.
This tells us about your workflow and transport needs so we can all start on the same page when it comes to project planning and budgeting.

2. We’ll conduct a preliminary needs analysis.
We’ll talk you through our interpretation of your survey results and recommend next steps based on the ROI that makes sense for you.

3. Then we’ll do a system design analysis.
Here, we evaluate the performance of your current or proposed pneumatic tube system (PTS) and identify ways we can improve material transport in your facility.

4. The real planning stage begins.
Our team will review current challenges, department situations, infrastructure planning and future material transport solutions, then start applying the math and measurements.

5. Hospital flow analysis
Once your system is up and running, we’ll take another look to achieve optimization and elevate its performance.


With proper system planning and design, we can improve information access and management to provide richer patient experiences that deliver real results in the form of greater patient satisfaction and better outcomes for patients and staff.

Stephan Sonderegger, CEO Swisslog Healthcare

Get it right from the get-go.

We’ve yet to meet a competitor who can analyze existing traffic from any pneumatic tube system quite like us. For new hospitals or expansions, our decades of knowledge mean we can uniquely design systems from scratch, too. Have a look at our services, then reach out to our team at any time to talk about the right fit for you. We’ll have you on the path toward process improvement in no time.

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