Pneumatic Tube Systems: Spare Parts, Service and Support

When your technology is humming along, you can focus on what really matters: delivering outstanding patient care. Our reliable pneumatic tube systems empower you to do just that, which is why Swisslog is a trusted solutions provider among healthcare facilities. From always-available spare parts to add-on components and around-the-clock support, our goal is making sure you achieve yours.

High-quality parts for pneumatic tube systems 


Our reliable healthcare automation products and solutions are empowering customers all over the world to deliver better patient experiences. And we don’t stop once your tube system is installed – we back it up with world-class parts, service and support to keep your healthcare facility humming day in and day out. That’s why we’re leading the market for healthcare installations.


With Swisslog Healthcare leading the market, why order from anyone else? Our quality spare and replacement parts for TransLogic® Pneumatic Tube Systems are all made in the US. Quality spare and replacement parts for TranspoNet™ Pneumatic Tube Systems are made in Germany.

Lower operating costs.

You chose an automated system to streamline your operations. By staying on top of upgrades and building out the details to perfectly suit your needs, you can reduce costs and improve patient satisfaction. Our professionals have the knowledge, flexibility and experience to strategize and customize scalable solutions to meet the needs of your facility, with support for continual process improvements.

24/7 support.

Any unplanned system downtime can be costly. Naturally, we’ve set our goal higher: We want your material transport systems to run at optimal levels – especially during peak demand. Our cost-effective, flexible support is always at your service to enhance your system’s performance and reduce your risk, which ultimately lowers your total cost of system ownership.

Swisslog service is second to none – always quick to respond and accessible.

Director of Facilities, Large Enterprise Healthcare Facility

Get the most out of your investment.

The Swisslog Healthcare Automation Academy offers training programs that give your users valuable hands-on experience with equipment and maintenance. Our programs are designed to enhance an understanding of system operation to ensure long-term performance, quick issue resolution, and minimal downtime. Join us at our dedicated training facility in Denver, Colorado, or we’ll come to you.

We also provide you with extensive training manuals and other support materials to further educate your engineering and maintenance personnel, minimize service and operation costs and maximize system uptime.

>> Learn more about our training program & support materials

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