24/7/365 live (human) support.
You can call our manned help desk at any time. At our Network Operations Center in Denver, Colorado, we offer ‘round-the-clock remote system monitoring, real-time status reports and problem resolution – often completed within minutes, and sometimes before you even know there’s a problem.
Field service techs within hours.
If we can’t resolve an issue over the phone, we’ll send a service professional from our arsenal of field technicians. We’re proud to have the largest field service organization in the industry at your service, and having access to in-person help within just a couple hours can make a life-saving difference for your patients.