Customized Service Concepts for Maximum Availability
Up-to-date concepts backed by a team of experts are the foundation for a comprehensive range of cost-optimized services.

Depending on your specific requirements, we offer modular services. A service level agreement (SLA) specifies the services to be provided and the underlying parameters which fully comply with your requirements.

Each service customer is assigned an account manager as their point of contact. Your account manager provides targeted support regarding all issues affecting your facility. He or she also informs you in a timely fashion about necessary modernization measures and provides advice on system expansions.

We offer the following services:

• Swisslog Service Desk
• Spare parts management
• Software support
• IT support
• Support for logistics systems
• Maintenance of logistics systems
• Systems operations
• Modernization
• System expansion