Lasting Customer Relations based on mutual Partnerships

Integrated systems need integrated service and support that takes into account your changing demands and future logistics trends, as well as technological developments.

This is why Swislog defines its support as a core competence and develops service processes and support services in co-operation with you.

Swisslog's offering includes all needed technical and consulting services to set up, operate, support but also modernize your automated logistics systems.

Service and Support Consulting

Swisslog offer you a partnership that extends far beyond conventional service and support packages. This close partnership makes it possible to recognize at an early point in time process optimizations and necessary replacement investments.

System Operations

Swisslog offer a System Operation Management service where we can take responsibility for your whole system. We do this whilst working closely with you to ensure your complete satisfaction

24/7 Emergency Support

You require smooth operations and suitable, professional response times when there is a breakdown on your installation. With Swisslog's proactive support services and reactive emergency concepts, the necessary precautions for technical problems are taken to reduce the danger of system breakdown.

Preventative Maintenance

To ensure the long-term availability of your logistics installations, Swisslog support you 365 days a year. Together, we work out a service strategy in advance that encompasses a comprehensive range of services.

Modernization and Upgrades

For installations that have been in operation for many years, the technically necessary and economically meaningful modernization measures are established in workshops. Lifecycle information about the system components, as well as the marginal conditions for your installation, provide the basis for the assessment.