Swisslog’s field service provides preventive maintenance to ensure the long-term availability of warehouse automation systems

Count on Swisslog Field Service

Prevent technical problems and reduce the risk of system failure

Field Service Engineers: Providing Preventive Warehouse Maintenance

Swisslog’s knowledgeable and experienced field service engineers support the continuous optimization and development of your warehouse automation system. An innovative solution in the service area is the support to service technicians with the aid of augmented reality glasses.

How augmented reality can improve your on-site maintenance

Our proactive field service engineers prevent technical problems and reduce the risk of system failures. If a malfunction occurs, we provide rapid and appropriate emergency response.

Our field service teams offer onsite intervention for mechanical and electric malfunctions or defects. Highly trained, dedicated field service engineers visit your warehouse to provide preventive electrical, mechanical and controls support, as well as scheduled maintenance, to keep your system running smoothly.

Swisslog’s warehouse automation systems deliver proven advantages. To keep these systems operating at peak performance, routine and preventive maintenance and proactive support are necessary. Our field service teams are experienced at helping customers around the world optimize productivity, decrease operating costs and maximize equipment availability.

Preventative maintenance is critical in ensuring equipment availability when you need it the most. We offer planned scheduled maintenance programs that are tailored to support your specific equipment requirements and operational demands.

  • Reduce risk of system failure
  • Prevent downtime caused by technical failures
  • Ensure long-term viability of warehouse automation system
  • Decrease operating costs
  • Maximize equipment availability
  • Receive prompt, appropriate action in case of emergency


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