Receive 24/7 support

Order parts, track service history and receive technical support through the Swisslog Customer Support Portal and Online Store

Customer Support and Swisslog Resource Center

Swisslog customers in North America receive best-in-class service and technical support 24x7, as well as up-to-date information and a comprehensive online store through our Swisslog Resource Center. Along with spare parts and accessories for pneumatic tube systems and automated drug management systems, the resource center provides customers with the ability to create and track service history, download product documentation, and register for training classes.


Swisslog’s customers in North America receive best-in-class service and technical support 24x7, as well as up-to-date information and a comprehensive online store through our Swisslog Resource Center. Along with spare parts and accessories for pneumatic tube systems and automated drug management systems, the resource center provides customers with the ability to create and track service history, download product documentation, and register for training classes.

To register for the Swisslog Resource Center, complete the registration form. Within 48 hours you will receive a confirmation email with your user name and password. Customers located outside of the US and Canada should contact their respective support organizations for spare parts and accessories.

Swisslog Resource Center login

 

Customer Support – United States

10825 East 47th Avenue
Denver, CO 80239

Phone: 800.396.9666
   Ext. 2 – Technical support
   Ext. 3 – Customer service / Parts orders
   Ext. 4 – Training information

Email: orderentry@swisslog.com

     

Customer Support – Canada

90 Matheson Blvd. West, Suite 202
Mississauga, ON L5R 3R3
Canada

Phone: 905.629.2400
Fax: 905.629.2799

Email: healthcare@swisslog.com

 

 

“We just renewed our two year service contract with Swisslog. To date, their service has really been excellent and has made our lives a lot easier.”

Director of Materials Management, independent survey response

“Swisslog is just a good, solid product. We’ve almost never had a problem with their PTS and have never had to shut it down since we built the tubes back in 2006.”

COO, independent survey response

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