Swisslog Healthcare reinforces its commitment to customer service and satisfaction through its TSIA membership and by actively participating in its Advisory Board.
DENVER, Colo. (20 Sept 2016) – The Technology Services Industry Association (TSIA), a leading professional association of the technology services industry, has appointed Swisslog Healthcare’s Vice President of Field Operations - Roy Dockery - to its Healthcare & Healthcare IT Advisory Board. TSIA Advisory Boards work to strengthen disciplines within the technology service industry and define important industry issues, trends and opportunities. This appointment comes at a time when Swisslog Healthcare is broadening its customer service and support capabilities through the addition of a dedicated Customer Success team and expanded Customer Operations. The market leader is healthcare automated transport solutions, Swisslog joined TSIA to promote leadership throughout its service organizations.
“As a thought leader in the healthcare industry, it’s important for Swisslog to have access to a broad set of industry and customer data,” notes Dockery. “TSIA gives us the opportunity to engage in research and trend analysis for healthcare and to ensure that our performance metrics are aligned with the future of healthcare.” Swisslog is committed to delivering healthcare solutions that increase efficiency, improve patient outcomes and enhance the quality of patient care. This opportunity to serve on the TSIA Advisory Board will help Swisslog Healthcare lead change for better care in forward-thinking health systems.
Swisslog Healthcare is a leading supplier of automation and software solutions for material transport, medication management and supply chain management, with systems in more than 3,000 hospitals worldwide. Offering total system design, manufacturing, installation and customer support, Swisslog Healthcare provides an integrated solution for lean workflow and operations that enhances information access, patient safety and cost efficiency. For more information, visit www.swisslog.com/healthcare.
Swisslog designs, develops, and delivers best-in-class automation for forward-thinking health systems, warehouses, and distribution centers. The company offers integrated solutions from a single source – from consulting to design, implementation and lifetime customer service. Behind the company’s success are 2500 employees worldwide, supporting customers in more than 50 countries. Swisslog is a member of the KUKA group, a leading global supplier of intelligent automation solutions. www.kuka.com
Swisslog Healthcare Solutions
Phone: +1 303.576.8908
Download the Press Release here.