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Read and share your thoughts! The Swisslog blog provides expertise, news, insights and opinions on the Retail/E-Commerce, Pharmaceutical, Healthcare F&B industry and Customer Service.
Showing 46-55 of 55 results
20. Nov 2014
Have you ever tried to purchase a product online only to find it trickier than you expected? Why do they do that? Strategic consultant, Malte Polzin, believes he knows why...
12. Nov 2014
Every year, the jam-packed offerings of online stores are tempting more and more people to do their Christmas shopping from the comfort of their home instead of on the crowded high street. For online retailers, the run-up to Christmas usually delivers the highest sales of the year. However, only those companies who prepare early and respond rapidly can take advantage of seasonal trends, says Brian Whale.
08. Oct 2014
'RT' if you find it impossible to go out for milk and only come back with milk. - @sainsburys
15. Sep 2014
Most of us are now completely comfortable with the idea of home delivery. Our demands and expectations and are even pushing order to delivery times to be yet shorter, but is this a new phenomenon? Brian Whale, Senior Logistics Consultant, at Swisslog (UK) remembers the days when a home delivery looked very different to today’s complex fulfilment services.
01. Sep 2014
Swisslog Australia's Consultant, Jens Nikolai, discusses the perennial issue of Returns Logistics. Just when you think you have the multi-channel order intake, picking and delivery operation under control, things start coming back…
30. Jul 2014
The latest marketing tactics, capturing our attention when we are on the move, may reveal a little more about the future of retail. An award-winning campaign sees the convergence of innovative media and e-shopper marketing, in the process, solving a real business problem for a retail client.
25. Jun 2014
Imagine a world where Suzie finds virtual shoes she likes on her friend’s social networking page. She buys the same shoes for her profile and decides she would like them for real. During a break at work, she visits a store, tries on the shoes, buys them and gets them delivered to her home. This is just one of many scenarios for the year 2020.
02. May 2014
Imagine: Going down to the kitchen in the morning, grabbing a coffee, putting on your 3D goggles and diving into the virtual world of shopping centers via fingertip and voice recognition. 10 minutes later, the grocery shopping is done and will be delivered later that day.
12. Apr 2014
How could a mere human change the world so that they’re able to, say, write these words on a touchscreen device, connected to nothing more than a pair of headphones and miles from the nearest desk?
06. Mar 2014
For something that’s been on UK shelves since the 1950s, frozen food has been through something of a renaissance recently. Lately, there’s growing recognition of the fact that frozen food can be just as nutritious, if not more so, than fresh.