Ordering Parts

Swisslog's North American customers can order parts/supplies for your Pneumatic Tube System, Homerus System, and PillPick System on-line!

Visit our North American On-line Parts Order Forms Page.

Pharmacy Automation
Our Customer Support team is ready to assist you with any of your Homerus and PillPick system questions or needs. Feel free to contact customer support by phone (800-396-9666) or email (orderentry@swisslog.com).

North American customers may order Homerus or PillPick parts/supplies on-line.

Visit our North America On-line Parts Ordering Page.

Pneumatic Tube System
North American customers can now order their pneumatic tube system carrier parts and supplies on-line! To place an on-line order, visit our North America On-Line Parts Ordering Page.

To order pneumatic tube system parts or supplies via phone (1-800-396-9666) or email (orderentry@swisslog.com), please have your 4-inch or 6-inch part number information ready. If you don't have your part numbers, please refer to the 4-inch or 6-inch bulletins below for more information.

TransLogic PTS Customer Support Bulletins

From the bulletins, you can obtain part numbers for carriers, packaging supplies, secondary containment protection bags and more.

Customer Support Program Overview (view or download PDF)

Require Assistance or More Information?

Complete and Submit a Swisslog Inquiry Form.