Remote System Monitoring

Remote system monitoring

Designed to maximize PTS uptime, reduce costs and allow hospital personnel to focus on other activities, leading to increased patient satisfaction

Remote System Monitoring for TransLogic® PTS

Swisslog Healthcare Solutions developed the industry’s first remote monitoring and technical support center for 24/7/365 management of TransLogic® Pneumatic Tube Systems (PTS).* The Swisslog Network Operations Center in Denver, CO is part of the its advanced customer service capability, which features real-time technical support to ensure maximum PTS system uptime.


Remote System Monitoring integrates with the Element and Nexus PTS Software and directly monitors the system activity and health of the tube system. RMS will monitor system activities including send and receive functionalities, as well as the operational infrastructure, reporting back real-time information to the Network Operations Center in Denver.

 *Available for TransLogic PTS Element and Nexus Software